Supervisor, Operations : CAS - (tucson, arizona) in Tucson, Arizona For Sale
Supervisor, Operations : CAS:TUCxxxx
Description
BOMBARDIER
the evolution of mobility
At Bombardier Aerospace, our employees work together to evolve mobility worldwide : one good idea at a time. If you have a good idea, we'll provide the environment where it will thrive and grow into a great product or customer experience. Your ideas are our fuel.
In your role, you will:
- Oversee the performance of all maintenance work packages for assigned aircraft and ensure adherence to planned vs. actual hours and Repair Station Manual. Supervises assigned aircraft maintenance employees.
- Encourage and promote a safe work environment by supervising a safety/security program which includes operation of support equipment, aircraft systems, 5S, general housekeeping and lean manufacturing. Ensure that regular established safety/security audits are conducted and discrepancies are addressed.
- Perform supervisory responsibilities for assigned employees and area(s), for example, time card and vacation approvals, PMP and 30/60 day reviews, opportunities for professional development and training, personnel decisions concerning hire, fire, disciplinary issues, and salary adjustments, as well as employee schedules and leave
- Assist with customers in daily communications, coordinating, and follow:up for items such as time/labor/material quotes, preliminary invoices, progress updates, customer approval and debrief on work packages, resolution of squawks, and warranty issues. May be required to upsell additional work to Customer.
- Supervise the performance of maintenance and service work packages for assigned aircraft. Per assigned shift, manage labor hours per work package for accuracy and efficiency.
- On assigned shift, execute and maintain schedule through aircraft delivery and follow:up. Monitor and oversee work flow to ensure work package is on schedule and within budget, including shop floor efficiency. Ensure that work is performed in accordance with Repair Station / Quality Manual, Site Operating Procedures and FARs.
- As required, submit requests for engineering support (REDs, RFEs, SRPSAs and installs) in direct support of operations for all product lines.
- Support all teams (i.e. Quality, Invoice Analysts, Line Service, Materials) in returning aircraft to service after maintenance.
- May be required to act on behalf of Project Manager during absence (Business Aircraft only)
- Working knowledge to assist and coordinate special programs (i.e., Smart Parts, ESP, MSP, Honeywell, and Warranty) with Planning, Invoice Analysts and Materials. (Business Aircraft only)
- Review final customer invoice as needed, (i.e., review margin analysis, warranty negotiations, and revision of service orders (SVOs). (Business Aircraft only, approve and sign).
- Responsible for meeting or exceeding facility financial objectives on all projects. May be required to issue and collect DPRs, reviews payment terms with customer.
Qualifications
As our ideal candidate,
- You have a minimum of 2 years of experience in performing aircraft heavy/line maintenance
- You have a minimum of 1 year of supervisory or 2 years of lead experience
- You hold an A and P license or otherwise appropriately certificated under FAR part 65
- You have working knowledge of applicable Federal Aviation Regulations, for example, part 91, 121, 135, and 145
- You have working knowledge of aircraft maintenance inspection programs for jet aircraft
- You have working knowledge of Environmental, Health and Safety rules and regulations as they apply to workplace safety and environmental aspects of aircraft maintenance operations
- You have interpersonal skills necessary to develop and maintain effective working relationships with employees, customers, all levels of management team, and other departments
- You have customer service skills necessary to modify communication, tone, and presentation to defuse crisis situations with internal and external customers an
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